Shipping policy
1. Order Processing
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Orders are typically processed within 1–2 business days (excluding weekends and holidays). Delays may occur during high-volume periods or due to weather and carrier disruptions.
2. Domestic Shipping Methods & Delivery Times
We offer the following USPS shipping methods within the U.S.:
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First-Class Mail / USPS Ground Advantage
Ideal for lightweight parcels and printed matter—delivery typically in 1–5 business days depending on distance. -
Priority Mail
Faster service with 1–3 business day delivery, depending on origin and destination. Includes USPS Tracking and up to $100 insurance for businesses. -
Priority Mail Express
USPS’s fastest domestic service with 1–2 business day guaranteed delivery and money-back guarantee. Includes tracking, up to $100 insurance, and delivery confirmation. Sunday and holiday delivery is available for an additional fee
3. International Shipping & Customs
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We ship internationally! Please note that international orders may incur customs duties, taxes, or import fees, which are the responsibility of the recipient—unless otherwise stated (e.g., DDP terms).
4. Tracking & Notifications
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Once your order ships, a confirmation email with a tracking number will be sent. Track your package via the USPS website.
5. Lost or Damaged Packages
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If your package is lost or arrives damaged, please contact us within 7 days. We’ll assist you in filing a claim with USPS to resolve the issue promptly.
6. Holiday Shipping Deadlines
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To ensure delivery by December 25, USPS recommends shipping by:
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Ground Advantage / First-Class Mail — send by December 18
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Priority Mail — send by December 19
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Priority Mail Express — send by December 21
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9. Policy Updates
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This policy is current as of 8.12.25. We may update it from time to time—please review before placing your order.